Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't have the Adobe CDM add on that is supposed to be standard. How can I install it?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by RexIC

more options

I get a message saying that FF cannot play some media because I don't have Adobe CDM to play DRM content. The help page tells me that FF installs Adobe Primetime CDM by default but it is not listed in my add ons. I see no way to install it. Help. Please

I get a message saying that FF cannot play some media because I don't have Adobe CDM to play DRM content. The help page tells me that FF installs Adobe Primetime CDM by default but it is not listed in my add ons. I see no way to install it. Help. Please

Chosen solution

Whoops. I see it is now installed after I updated. My bad.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Whoops. I see it is now installed after I updated. My bad.