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Firefox only playing sound for HTML5 videos on hardware acceleration (intel display)

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  • 2 have this problem
  • 14 views
  • Last reply by guigs

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HTML5 video playback shows no video, only audio is played. This is with hardware acceleration on (Intel HD Graphics), no addons or plugins, 64-bit Firefox. I tried clean installing firefox multiple times. Fixes with hardware acceleration off (or in safe mode, when this is done automatically).

HTML5 video playback shows no video, only audio is played. This is with hardware acceleration on (Intel HD Graphics), no addons or plugins, 64-bit Firefox. I tried clean installing firefox multiple times. Fixes with hardware acceleration off (or in safe mode, when this is done automatically).

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Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see: