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Mozilla disruption

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  • Last reply by cor-el

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Sirs, I have used Mozilla for years...no problems until today. I turned on computer (per normal) and a Mozilla icon pops up to allow Mozilla access. OK, I did. Once you were done, I proceeded to download my files as normal. Now, I can no longer get into any URL. "There's a problem with this page." I turned everything off and tried again...no difference.

What to do? I have Microsoft Please call me at ... EDIT telephone number deleted. Privacy issue. Please do not post telephone numbers, this is a public forum & indexed by search engines. ~J99

I'm stuck and need help quickly.

Thank you

Sirs, I have used Mozilla for years...no problems until today. I turned on computer (per normal) and a Mozilla icon pops up to allow Mozilla access. OK, I did. Once you were done, I proceeded to download my files as normal. Now, I can no longer get into any URL. "There's a problem with this page." I turned everything off and tried again...no difference. What to do? I have Microsoft Please call me at ...<sub> EDIT telephone number deleted. Privacy issue. Please do not post telephone numbers, this is a public forum & indexed by search engines. ~J99</sub I'm stuck and need help quickly. Thank you

Modified by John99

Chosen solution

Does the location/address bar still work, possibly to open a built-in page like about:home?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

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Chosen Solution

Does the location/address bar still work, possibly to open a built-in page like about:home?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: