Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks lost after refreshing pc

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by guigs

more options

After I refreshed my PC, because it had a virus that I couldn't take away, it also deleted firefox. Firefox has been deleted before but all my bookmarks had always been saved either way. I go to my profile and none of the bookmarks are there, but I really need them. Is there any way I can get them back?

After I refreshed my PC, because it had a virus that I couldn't take away, it also deleted firefox. Firefox has been deleted before but all my bookmarks had always been saved either way. I go to my profile and none of the bookmarks are there, but I really need them. Is there any way I can get them back?

All Replies (1)

more options

Hi fondlovers, Back up and restore information in Firefox profiles will show you where the profile is located, however if the places.sqlite file is not there, I am sorry the bookmarks may no longer be there if you do not have a back up.