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Firefox keeps crashing every time I open it.

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  • Last reply by kubahaha

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Soon as I open firefox and type an address it crashes. This is what I get every time! Please help!!


AdapterDeviceID: 0x 866 AdapterVendorID: 0x10de Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:16.0.2 BuildID: 20121024073032 CrashTime: 1402968612 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1352249385 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 866 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 613 StartupTime: 1402968076 Theme: classic/1.0 Throttleable: 1 URL: https://my.odu.edu/ Vendor: Mozilla Version: 16.0.2

This report also contains technical information about the state of the application when it crashed.

Soon as I open firefox and type an address it crashes. This is what I get every time! Please help!! AdapterDeviceID: 0x 866 AdapterVendorID: 0x10de Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:16.0.2 BuildID: 20121024073032 CrashTime: 1402968612 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1352249385 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 866 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 613 StartupTime: 1402968076 Theme: classic/1.0 Throttleable: 1 URL: https://my.odu.edu/ Vendor: Mozilla Version: 16.0.2 This report also contains technical information about the state of the application when it crashed.

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You are using very old version of Firefox (16.0, while newest is 30.0). You should update it trought Mac App Store or Firefox website .