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Firefox came up with the unresponsive script message and now if frozen?

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  • 18 have this problem
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  • Last reply by cor-el

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Firefox came up with the unresponsive script message. I clicked 'stop script' but now Firefox has frozen and is not responding to anything I do. I cannot click on anything. It will not let me close it down, uninstall it or shut down my computer.

Firefox came up with the unresponsive script message. I clicked 'stop script' but now Firefox has frozen and is not responding to anything I do. I cannot click on anything. It will not let me close it down, uninstall it or shut down my computer.

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Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

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Can't you close Firefox via the Activity Monitor?

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Upgraded to FF 33 and installed English dictionary. Now FF is hanging frequently in www.morningstar.com and I believe elsewhere with the following:

Warning: Unresponsive Script

Script: chrome://browser/content/browser.js.17006

I do NOT understand the "chrome" reference.

This is quite annoying. I upgraded to FF 33 in order to try to get back spell checking in Morningstar posts which I lost back at FF 24, as I recall, but it did NOT solve the problem. Now I have this mess.

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Firefox uses the "chrome://" protocol to access its own internal files and also access files from extensions, so that has nothing to do with Google Chrome.

You can open such a chrome: link via the location/address bar to inspect such a file and possibly use "Web Developer > Page Source" to jump to a specific line number in the source.