Thunderbird Community Forum

A number of folders in Tbird have changed to a greyed out and italicized font for the name--and are now empty. I have tried 'repair folder' and have also tried deleting the corresponding msf files in the profiles folder and restarting the program, but there is no change.

The files in the profiles folder that have the same name as the Tbird folders appear to contain data, so I'm assuming the messages are there--just need to get them into msf files somehow?

Screen shot below

This is Windows 11, Thunderbird ver. 128.0.1esr.

'Have enabled and disabled. restarted, both times. Tried troubleshooting mode, and cleared the cache. Could not find the setting in the config screen. Not sure I was looking for the right thing, anyway. Your help will be greatly appreciated. John Looze

all of a sudden Thunderbird would not "Send" any email ... a box comes up wanting the password for the Outgoing Server but Thunderbird will not accept the password which is correct and has actually been used before when this same problem happened

Thunderbird 128.0.1 Nebula just updated. Now it freezes up when I try to open an account's Inbox. The main interface page shows messages in an account but when I go to the account and click on the inbox Thunderbird freezes up! I never had this problem with the previous version. I have multiple accounts with multiple services and it hangs/freezes on every single one. Sometims if I let it sit for several seconds, it will open. Other times I have to close Thunderbird and re-open it to check the inbox.

Is there any way possible to revert back to the previous version? This is horrible! I absolutely HATE it!

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.

Hello I donated yesterday, seems every time I make a donation something go array. Maybe a coincidence

Today I have 2 problems.

1. I can't see the text in any of my sent emails. The emails are there but the field for the text is blank. I tride restarting Thunderbird, I tried restarting my computer. Still Blank. Any thoughts on how to get them back.

2. In my inbox with random emails, not many, the text will change from what is readable to something that looks like HTML coding. Here is an example.

I've got six email accounts I manage through TB. Until last week all was fine then all of a sudden, I could receive but not send email through Yahoo. I did a new app password and that failed. I deleted an email account in TB and tried to reinstall but got error messages.

I've loved TB but this is driving me insane. Please help me fix it!

I suppose the best place to start is when/where I think this problem started. Approx three to four weeks ago my thunderbird program stopped downloading emails from my server (Spectrum/RR). I say Approx because the problem sort of sneaked up on me without me realizing it was there.

I was using W7 and my hard drive was pretty much full and I was constantly getting messages that my email could not be downloaded due to lack of space. I started deleting stored emails and emptying the trash, which sort of kept me up and running for the past couple weeks. All this time my Gmail account continued to work as it should, downloading every email that was sent to me, but the Spectrum/RR account was spotty at best.

So today I fired up a new W11 computer for the first time. One of the first programs I installed was Thunderbird. When I attempted to set up an account using Spectrum/RR the process failed. I typed in all of the correct information, Name, Email, and Password but the account will not finalize. Instead, I continue to get the same message that the Configuration, Username or Password is incorrect.

I have since successfully logged into my Spectrum/RR web mail, so I know the username and password I am using is correct. I have also talked with Spectrum Technical support, and they have verified that what I am using to log in is correct.

I hope I didn't ramble on to much and someone can help me !

Hello, I checked a few similar topics, but wasn't sure about the solution.

The account is IMAP type.

I realized there were 170GB of nstmp files, which I read are unnecessary product of a failed file organising, so I copied them to an external drive (as a backup) and deleted it from the computer.

At the similar time I updated Thunderbird to version 128.0.1esr.

Now old e-mails appear still in the Inbox folder, but they open as empty. Two recent e-mails show as a code, including ------=_NextPart_000_001E_01D97121.DE104D10 at the beginning. The rest old e-mails just show as empty. The e-mails still show correctly in the web of the server provider.

I could perhaps try Repair Folder, but I read that some people lost all the e-mails doing this, so I'm scared, I don't want to lose any e-mails. Is it safe? Can it help?

I tried "Reset toolbars and controls" in the safe mode as advised in one thread, but it didn't help.

I now made a back-up of the profile xxxxx.default

How to see the old e-mails content? Is Repair Folder safe and could help?

Thank you very much for your help everyone!

Is it possible to open an email file from 2005? When I left the company I was working for in 2005, I copied what I thought was the main email files. I was hoping to load it into the latest version of Thunderbird. See attached screenshot for the files I saved. Thanks!

I needed to migrate my account to another laptop and i was advised to use the the following method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer.

However, all the emails dated prior to the move, come up blank now, only the headers can be seen.

Server type is POP

I cannot download them from webmail as for majority the previous server was IMAP which is no longer connected.

Where is the send button? Where is the Undo Delete button? Why can't I add them BACK to the tool bar?

There are other problems and somebody should poke the responsible braintrust with a stick for fucking things up.

Finally WHO fucked up the email client with this last update?

Seriously fix it or I am moving on. Been with thunderbird since the beginning.

Hi there,

I have Thunderbird on my laptop and map in to that three email accounts. One outlook and two plusnet.

On Wed 31st July this week when I did my daily look EVERYTHING for just one plusnet account has totally deleted. The shell of the email account is still present in the left hand pane, but no content at all. Nothing. All emails and folders and not in trash or anywhere. New emails are still coming in from that point.

On the plusnet online webmail portal they are also gone too.

The other two accounts are totally fine (including the other plusnet account).

I'm totally at a loss as to what happened. It was a totally normal day. I hope you can offer some insight. Thank you for your time. Neil

Now that the sync add-ins have been obsoleted and removed, my calendars no longer sync. What do I need to do to ensure two-way synchronization between Thunderbird's Lightning calendar and my iCloud calendar in a post-TBsync universe?

Thanks!

I am experiencing ongoing locking of the keyboard, either it freezes on the letter, or, the screen goes gray, the circle moves until it kicks me back into the original email I'm responding to. In that case, I must return to the reply email I was using at the time the error occurred.

My user profile for windows became corrupted in some way and I couldn't get into the PC. In desperation I choose to reinstall windows. I assumed it would save my personal data but it would remove any apps. So when I reinstalled Thunderbird I had hoped to be able to link to my local folders. However, I can't. I've tried a few of the suggestions I've found on Mozilla forums but they're not working for me. Any suggestions or help would be much appreciated.

Hello, I´ve deleted my e-mails on my gmx account, because the storage space was filled. I´ve also emptied the bin. I was sure to have my e-mails on my thunderbird account on the computer, but they are all gone....Is there any opportunity to reload them? Thank´s a lot