Firefox Community Forum

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual steps." I ain't falling for that no more, every time I click that manual steps thing, it blanks out everything I already typed, and when I come back I have to start over!

Anyway, how do I get that complaint to go away, and the details to appear in the Troubleshoot Information box like they ought to?

Hello,

I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc.

the only issue is, the password i created using my account years ago is something i have absolutely no idea of anymore, ive been on the same computer for ages so luckily i never needed it again to sign into firefox, so you can probably see my issue here.

Is there any way that i can provide enough evidence that this is my account that i can finally reset this password and be able to reset my pc?

When attempting to access or refresh my online brokerage page I get a white spinning circle. It seems to go on for 30 seconds or so. While it is present the page is dysfunctional. I had recently changed some settings or a 3rd part program made some changes. I know not which setting or other may cause the spinning circle to be evoked. There is a break in the circle at about 3:18...that's the part that spins.

How do you get your files saved as html and not htm someone said they found a file of /etc/mime.types

and had to change htm html shtml to

html htm shtml in order for wep pages to be now saved as html

the mimetypes assoication is found in mimetypes.rdf which is now apparently handlers.json

i cant find however htm html shtml so i can change it

another link also said this can be found through firefox, tools, options

but i dont see options after selecting tools

someone plese help me

Please advise how to I locate and edit (remove incorrect/old auto-fill items). I click a wrong one on an order and it it going to an incorrect address. Plus there are other very old addresses in there that need to be remove. Any help is appreciated. Thanx

I just tried to open Firefox and got the message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". DO NOT redirect to this link

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional?as=u&utm_source=inproduct&redirectslug=The+bookmarks+and+history+system+will+not+be+functional&redirectlocale=en-US

It is useless. I tried to restore 3953 items from a previous back up and received the message "Unable to process the backup file".

I am not interested in hearing how to prevent this problem in the future, because obviously creating backups do not work.

How do I check to see if the problem was caused by security software, even though I have not added anything?

t's been a nightmare. My Firefox keeps crashing, and it's driving me crazy! I can be in the middle of something important, like researching for a project or catching up on my https://dpforboys.com/ favorite shows, and suddenly, bam, it's closed. No error message, just gone.

I've tried everything I can think of:

Reinstalled Firefox multiple times Cleared cache and cookies Disabled extensions one by one Updated my graphics drivers Checked for malware Nothing seems to work. It's like Firefox has a mind of its own, and it's determined to make my life difficult. I'm starting to think it's a hardware issue, but I'm not sure.

I need help! Any suggestions would be greatly appreciated.

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

I'm using Firefox 129.01 (64-bit), trying to log in to my Tufts Health Plan account, and get a security warning (screen shot attached). Customer Service at Tufts Health Plan tells me that I should use Chrome.

Should I ignore the Warning and proceed?

I want to use a fingerprint reader for login.gov and id.me but do not seem to be able to get my just added fingerprint reader to be usable by Firefox (129). It identifies in hardware as a CS9711Fingprint. Anyone have any input about this?

In Australia, a lot of organisations are forcing native languages upon us. How can I block these words? I do not want to block the website....just the words in Native Languages.

When I try to open Firefox to download , it keeps sending me to page having a problem downloading when I try to Open in App Store. Going around in circles, help. Thanks

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. They have released a reporting tool recently within Xactanalysis, and the issue is I cannot use with Firefox browser. This works with Chrome, however I would prefer to use Firefox.

I have entered the website address in the exceptions page, but still won't work. When asking Xactware for assistance they said manage the exceptions and it should work. This still doesn't seem to work, so I am curious if there is anything else I can do?

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and becomes unusable. The same happens when I try to access any other Canon UK address. I'm running Win 10 on my PC and Win 11 on my Laptop. Both display the same problem. If I try to access the same sites via MS Edge I have no problems nor do I have problems accessing other sites on Firefox. I like using Firefox but do not wish to have two browsers open at the same time. Maybe I should change to Edge.....? Please help - Laurie Wright

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http.

I am unable to configure it using Firefox, I have to use Chrome. Firefox prevents me connecting to it because (a) It does not support https and, if I get round this issue (b) Firefox reports that the Router's security certificate is out of date

I can never get round (b), there are no options to override Security Certificate is out of date.

I can override the same issue if I use Chrome (but I would prefer to use Firefox)

It seems a bit over-authoritarian to me, to prevent me from logging into and configuring my own Router !!!! I believe Firefox should always provide a mechanism for the user to override these security issues.

I frequently want to include up to date Facebook content on a web page. For example For this I include the following for site https://claybusters.net/

<!DOCTYPE html>
<html lang="en">
  <head>
    <meta charset="UTF-8">
    <title>Home</title>
    <meta name="generator" content="Serif WebPlus X8 (16,0,4,32)">
    <meta name="viewport" content="width=960">
    <link rel="stylesheet" type="text/css" href="wpscripts/wpstyles.css">
  </head>
  <body style="height:1000px;background:#ffffff;">
    <div id="divMain" style="background:transparent;margin-left:auto;margin-right:auto;position:relative;width:960px;height:1000px;">
      <img alt="" src="wpimages/wpf149b297_06.png" style="position:absolute;left:16px;top:21px;width:409px;height:258px;">
      <div style="position:absolute;left:16px;top:279px;width:409px;height:537px;">
         <iframe src="https://www.facebook.com/plugins/likebox.php?href=https://www.facebook.com/claybusters&amp;width=357&amp;height=9
00&amp;header=false&amp;colorscheme=light&amp;show_border=true&amp;show_faces=false&amp;stream=true" class="OBJ-1" style="position:absolute;left:15px;top:0px;width:357px;height:400px;"></iframe>
      </div>
    </div>
  </body>
</html>

As per the screen dumps it works fine in Google Chrome but is blank in Firefox

Any Suggestions?

Regards, Alan Dansey alan@awdansey.co.uk 01767 310163

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of times. But the page expected to open a login page, so I even added pop-up exception for the web site. But it still does not open in Firefox. Opening the site in Edge was a cakewalk without clearing cache or adding a pop-up exception.

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?