Firefox Community Forum

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

When using university computers, I log in to Firefox Sync so that I have access to my bookmarks and tabs from home. When I do, Firefox will ask to save passwords on my home computer and phone again, even though I had it disabled in the past. Is there a solution for this, other than disabling it manually every time?

Thank you for your time. I'm posting this from my personal computer, so I'm unsure what version of Firefox the university PCs run, but if necessary I can find that information.

There are 48 responses to Sync between laptops, but nothing happens when I click replies.

My connected devices shows one of my Windows 11 laptops, but not the other, and it still shows the Windows 10 desktop which I replaced.

How do I add my  2nd Windows 11 laptop to the device list and then sync everything from the first laptop to the second?

Is it still possible to sing into Lockwise on my iPhone? Have attempted using two different Firefox accounts without a completed connection. After entering password the Get Started page returns asking for login

I got a new Macbook Pro recently and set it up by basically copying my iMac onto it. All works great. Except that the MBP doesn't show up with it's synced open taps on my iMac or my iphone. The iMac doens't show up on the MBP either.

Have I maybe copied some setting that makes the two machines (iMAc and MBP) thinkt they're one and the same? How can I "separate" the devices so that they show up in each other's Synced Tabs lists, respectively?

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

I am having a problem with requesting information by clicking on a word or a number as follows:

When I am in Firefox and checking my email messages, I often click on a word or a number to get additional information. That has always worked until today. Now when I click on a word or number, I get the following message instead of an address: https://1t1dhxtkug.execute-api.us-east-2.amazonaws.com How do I get rid of this response? Thanks for your help. William Jastromb Northampton, MA bjastromb@yahoo.com

I cannot utilize the sign in to sync function. I try to sign in and no matter if it recognizes my email from logging on to the Mozilla.com site as soon as I get directed to the browser log in when I submit my email or password the page gets stuck and does not show any loading or error message at any point.

Hey I've reinstalled my PC i installed Firefox. Login to Firefox Sync. And now it's empty. no tabs, no passwords, everything is gone. I usually do this every time and it work. I am sync my Android phone with all my passwords and bookmarks

nevermind. fixed itself. maybe it just took it a lot longer than expected

I have two firefox accounts. Got a new computer and trying to sync to the new one. I have tried to sync both of them. But only 34 of 300 passwords transferred and only 20ish bookmarks of 100s transferred.

I have tried looking into both accounts on both computers at the same time, run sync, but nothing more will transfer