Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I forgot my password for Firefox Add-ons and requested reset by e-mail. Never got e-mail.

  • 6 การตอบกลับ
  • 17 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย aragorn5182

more options

I forgot my password for Firefox Add-ons and requested reset by e-mail. Never got e-mail.

I forgot my password for Firefox Add-ons and requested reset by e-mail. Never got e-mail.

การตอบกลับทั้งหมด (6)

more options

Do you have any other emails? If so, could you try them please :)

more options

Thanks for your reply.

No, I don't have other e-mail accounts. I thought of setting up a new FF account, but would rather not. It would mess up the system I've developed for keeping track of user names and passwords - don't want to confuse things.

Is there a way to directly contact Firefox to ask for help? Looked for a contact page and only found this forum.

more options

The AMO team likes to hang out in the #addons IRC channel. To get an IRC client, read this wiki article.

more options

Also, make sure you check your spam folder.

more options

Thanks for your reply. I do check spam before deleting and nothing relating to this was there.

more options

Thanks for your follow up. I looked at the IRC link you sent - seems way over my head and don't have time to mess with it right now. Will do later in the week - looks interesting.