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หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Browser hacked?

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

sierramcgivney
sierramcgivney
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So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. No search. Nothing. Uninstalled and Reinstalled and problem persists. Cleared cache and cookies.

OS Info: Edition: Windows 10 Home Version: 20H2 Installed: ‎8/‎1/‎2021 OS build: 19042.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0

Device Info: Processor: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz 3.60 GHz Installed RAM: 16.0 GB (15.7 GB usable) System type: 64-bit operating system, x64-based processor

Mozilla Info: Up to date. Checked for updates by using keyboard commands (Ctrl+Alt+A).

So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. No search. Nothing. Uninstalled and Reinstalled and problem persists. Cleared cache and cookies. '''OS Info:''' Edition: Windows 10 Home Version: 20H2 Installed: ‎8/‎1/‎2021 OS build: 19042.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0 '''Device Info:''' Processor: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz 3.60 GHz Installed RAM: 16.0 GB (15.7 GB usable) System type: 64-bit operating system, x64-based processor Mozilla Info: Up to date. Checked for updates by using keyboard commands (Ctrl+Alt+A).
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

sierramcgivney
sierramcgivney เจ้าของคำถาม
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Note: It's ONLY Firefox. Everything else works fine.

FredMcD
FredMcD
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วิธีแก้ปัญหาที่เลือก

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?