Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after update profile deleted, no data in old Firefox data on desktop

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 11 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

Hi Everyone,

after an automatic update from firefly and a refresh opening all my data is lost. 

I try following this thread old firefox datahttps://support.mozilla.org/en-US/questions/1195682 but since the folder is empty it won't work

any ideas? thanks

Hi Everyone, after an automatic update from firefly and a refresh opening all my data is lost. I try following this thread old firefox datahttps://support.mozilla.org/en-US/questions/1195682 but since the folder is empty it won't work any ideas? thanks

การตอบกลับทั้งหมด (1)

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.