Hopefully I will be able to get past this issue and be able to use this phone since I didn't do anything wrong in obtaining it... This is really crappy that Google can't figure out a way to determine if someone did something illegal when obtaining the phone or if it was just a misunderstanding and no crime was committed when the phone exchanged owners and the new owner should be able to have it unlocked without any issues. Hopefully one day Google will be able to provide everyone with services like that and at the same time be able to catch anyone who is on the wrong side of the law.