Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox browser failed when I initiate or start sync process.

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย philipp

more options

I change my mobile and install all devices used before. Firefox was reinstalled and work properly as web browser. I start the sync process introducing mail address and password. The sync process started but a failure windows appeared saying "Firefox crashed...". This happens every time I try to sync. I never had this before on previous devices.

What can I do to solve this issue?

I change my mobile and install all devices used before. Firefox was reinstalled and work properly as web browser. I start the sync process introducing mail address and password. The sync process started but a failure windows appeared saying "Firefox crashed...". This happens every time I try to sync. I never had this before on previous devices. What can I do to solve this issue?

การตอบกลับทั้งหมด (1)

more options

hi, unfortunately this might happen with a small family of devices and should be addressed once https://bugzilla.mozilla.org/show_bug.cgi?id=1204559 is fixed and lands in release builds of firefox for android.