Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 7 - Firefox Install never completes

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย philipp

more options

I am trying to download and install Firefox on a company computer. The install begins but seems to hang in one spot. The screen says "Downloading Firefox, One moment Firefox will launch as soon as the upgrade is complete." It is there in a perpetual state of downloading and never launches.

I am trying to download and install Firefox on a company computer. The install begins but seems to hang in one spot. The screen says "Downloading Firefox, One moment Firefox will launch as soon as the upgrade is complete." It is there in a perpetual state of downloading and never launches.

การตอบกลับทั้งหมด (1)

more options

hello JuliaAK, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/