Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

keep getting error that software update failed

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 6 వీక్షణలు
  • చివరి సమాధానమిచ్చినది PT

PT
PT
more options

"Something is preventing Thunderbird from updating securely. Please make sure that you have the latest version of Thunderbird."

I get this error message regularly each week even though I have the latest version installed and I have always had the automatic update properly configured....why does this keep happening?

I recently installed Windows 10 and could not get their edge browser to work well nor their cortana to even open, so perhaps there is another problem too?

Thanks,

"Something is preventing Thunderbird from updating securely. Please make sure that you have the latest version of Thunderbird." I get this error message regularly each week even though I have the latest version installed and I have always had the automatic update properly configured....why does this keep happening? I recently installed Windows 10 and could not get their edge browser to work well nor their cortana to even open, so perhaps there is another problem too? Thanks,

ప్రత్యుత్తరాలన్నీ (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Odd one. Please check how many versions of Thunderbird are installed.

Settings > control panel > programs and features what is listed for Thunderbird?

PT
PT ప్రశ్న యజమాని
more options

Hello Toad-Hall; Sorry it took so long to reply, we are in the middle of moving, so time and services are in constant flux. It also took me a while to find 'program and features' on Windows 10, as it isn't as easy as outlined. Regardless, I have only 1 version of Thunderbird 45.2.0 installed. Today I got that error message again. I cannot tell the reason for it, it just pops up every so often. Any suggestions would be appreciated. Thanks, PT