Thunderbird Support Forum

It must have been one of those nutty "...something I did" things that made a second account identity appear one day. I use a Unified Folders mode exclusively, and the subject account is my primary account (identical to the first Unified listing), but some action on my part made it pop up below as well, just above 'Local Folders.' The only subfolder under this redundant appearance is 'Templates,' which is empty. The unwanted appearance starts out in a blue font, but turns black (as shown below) once the 'Templates' folder is clicked on. Can I get rid of this somehow?

to select two or more messages on the message pane, one method is to hold down the CTRL key and left click on the messages you want to select. This has stopped working on my Thunderbird. When I select a message and then go on to select the next message, the first message I selected is deselected. So I can only select one message for an operation, e.g. "move", "delete", rather than a group of messages.

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but created a second appearance of my main email account with its own Templates subfolder. At that point I decided I really didn't want to keep it after all, so I deleted the message, but the second Templates folder didn't disappear; its still on the tree list as an empty folder. Right-clicking that folder doesn't have a Delete function, but it does present a Repair option, but running that doesn't help. How do I get rid of that unneeded individual email account listing and the empty Templates folder?

There's an article that says we can change where attachments are stored by going to tools, options, attachments. However, I have no "options" under "tools." Thanks in advance.

I recently installed Thunderbird on my mac. It seems to work well, except that it will not show my Archive folder (simply named "Archive") in the list of folders. I can see from my mail provider's web app that it is there and has my messages in it, and if I use search in thunderbird I can find messages in the Archive folder, but the Archive folder is completely missing from the list of folders. (I can see other folders, just not Archive.)

I did find how I can customize what folders Thunderbird will put Archived messages in, but that's not what I'm looking for. What I want is to be able to see the already existing folder with messages archived by other clients, e.g. the provider's web app.

Hello, When sending a message from my gmail account within TB, I would like to automatically attach one of my other adresses as bcc: . How can I do that ?

As an alternative, is there a way to automatically copy the message in my sent folder in my gmail account to my local sent folder ? Using a filter perhaps , but I have been unable to create a filter that operates on the Sent folder.

Thank you, Alain Damlamian

I have a verizon.net email account at AOL. AOL now requires use of a one-time-use "app password" to sign in from Thunderbird. This does work but it seems like now I will have to go through this process (going to AOL web mail and requesting a new app password) every time I reboot my computer or restart Thunderbird. Is this true?

I have a notice in the bottom right of my Thunderbird screen stating 103mb of 110mb IMAP total (93%) has been used.

I presume there will be consequences should this reach 100%!

My mail server is showing no issues of quotas being reached.

Is this an issue that relates to Thunderbird quotas?

Can anyone advise how I can reduce the 103mb total that is being shown?

Many thanks in advance.

I have just altered my Hotmail settings in Thunderbird to take account of the Microsoft OAuth2 requirements. I can still send from Hotmail but cannot receive (download) incoming messages.

When I open Thunderbird, or check for email, I see the text "******@hotmail.com: Host contacted, sending login information......." at the bottom but no messages are downloaded, and eventually the text disappears (I know there are messages waiting as I can see them using the Outlook app)

My server settings are; Server type : POP Mail Server Server name: pop-mail.outlook.com Port: 995 User name: ******@hotmail.com Connection security: SSL/TLS Authentication method: OAuth2

I have tried restarting both my PC (Windows 10) and Thunderbird, but the problem persists. Help please!

I've been using Thunderbird for many years with no issues. I opened it today on my laptop and all my accounts, settings, emails, calendar items, etc. are gone. It's asking me to set up an account. I have years worth of saved emails from 4 different accounts and they are all gone. How can I get them back. I am using Windows 10.

I was getting warnings from my e-mail server that I was near the mailbox size limit, and Thunderbird displayed a percentage bar in the lower right corner. I've deleted a lot of large messages and want to see how far I am from the limit now, but now the bar isn't displayed. Is there a way to refresh this? Or is it a warning that's only pushed from the server?

(Unfortunately, my webmail site doesn't compute the size correctly and shows me at over 400%, so I can't see the actual size there until the server sends me another warning.)

I keep getting the attached error msg when trying to send an email. I've changed it to "Normal Password" as advised, but it's still the same. Any help would be appreciated. Regards norman

Thunderbird 115.12.0 inline image encoding does not work and neither Thunderbird nor any other email client can decode the images. I would not be concerned if the images were instead sent as attachments -- anything would be better than the situation right now. Here is what a the sent message looks like (truncated):

This is a multi-part message in MIME format.

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit

Hi all,

I was able to do this using custom CSS:

And the CSS:

Result can be seen at https://u3aboxhill.com.au/wp/

Regards -- Manfred

Sent from a device that prioritizes functionality over brand

Content-Type: multipart/related;

boundary="------------tIS0qvzUR0f5GnY1te0NeTQ6"

Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit

<meta http-equiv="content-type" content="text/html; charset=UTF-8">

Hi all,

I was able to do this using custom CSS:

And the CSS:

Result can be seen at https://u3aboxhill.com.au/wp/

Content-Type: image/jpeg; name="Screenshot_2024-06-28_12-30-21.jpg" Content-Disposition: inline; filename="Screenshot_2024-06-28_12-30-21.jpg" Content-Id: <part1.Mgqyv4eh.JLQ644nh@c14.au> Content-Transfer-Encoding: base64

/9j/4AAQSkZJRgABAQEBLAEsAAD/4QCuRXhpZgAASUkqAAgAAAAHABIBAwABAAAAAQAAABoB BQABAAAAYgAAABsBBQABAAAAagAAACgBAwABAAAAAgAAADEBAgANAAAAcgAAADIBAgAUAAAA gAAAAGmHBAABAAAAlAAAAAAAAAAsAQAAAQAAACwBAAABAAAAR0lNUCAyLjEwLjM0AAAyMDI0 OjA2OjI4IDEyOjM2OjE0AAEAAaADAAEAAAABAAAAAAAAAP/hDM9odHRwOi8vbnMuYWRvYmUu Y29tL3hhcC8xLjAvADw/eHBhY2tldCBiZWdpbj0i77u/IiBpZD0iVzVNME1wQ2VoaUh6cmVT ek5UY3prYzlkIj8+IDx4OnhtcG1ldGEgeG1sbnM6eD0iYWRvYmU6bnM6bWV0YS8iIHg6eG1w dGs9IlhNUCBDb3JlIDQuNC4wLUV4aXYyIj4gPHJkZjpSREYgeG1sbnM6cmRmPSJodHRwOi8v d3d3LnczLm9yZy8xOTk5LzAyLzIyLXJkZi1zeW50YXgtbnMjIj4gPHJkZjpEZXNjcmlwdGlv biByZGY6YWJvdXQ9IiIgeG1sbnM6eG1wTU09Imh0dHA6Ly9ucy5hZG9iZS5jb20veGFwLzEu MC9tbS8iIHhtbG5zOnN0RXZ0PSJodHRwOi8vbnMuYWRvYmUuY29tL3hhcC8xLjAvc1R5cGUv UmVzb3VyY2VFdmVudCMiIHhtbG5zOmRjPSJodHRwOi8vcHVybC5vcmcvZGMvZWxlbWVudHMv MS4xLyIgeG1sbnM6R0lNUD0iaHR0cDovL3d3dy5naW1wLm9yZy94bXAvIiB4bWxuczp4bXA9 Imh0dHA6Ly9ucy5hZG9iZS5jb20veGFwLzEuMC8iIHhtcE1NOkRvY3VtZW50SUQ9ImdpbXA6 ZG9jaWQ6Z2ltcDo0M2Q5N2E0MS1mNGI1LTQ3NTItYTA3Zi1lMGE5MGIwMmJiOWYiIHhtcE1N

I've configured an external gpg key for use in Thunderbird, but I'm unable to decrypt an encrypted message sent to myself via thunderbird. I've attached the error thunderbird gives me.

Sending a normal email, a signed email and an encrypted email works just fine. Verifying a signed email also works fine.

Extracting the GPG message, and attempting to manually decrypt it via gpg gives me the following error:

$ gpg --decrypt enc.txt gpg: encrypted with cv25519 key, ID 0xREDACTED, created 2020-01-01

     "REDACTED"

gpg: encrypted with cv25519 key, ID 0xREDACTED, created 2020-01-01

     "REDACTED"

gpg: [don't know]: invalid packet (ctb=2d) gpg: [don't know]: invalid packet (ctb=2d)

I followed the instructions here to setup my YubiKey OPGP w/ Thunderbird: https://wiki.mozilla.org/Thunderbird:OpenPGP:Smartcards#Configure_an_email_account_to_use_an_external_GnuPG_key

Now and then, when I press the Enter key, Thunderbird moves the current email message from Inbox to Trash instead of opening the message in a new tab.

I am using Version 115.11.1 (32-bit) on Windows 11.