Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps freezing whenever I open it

  • 3 பதிலளிப்புகள்
  • 12 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by sloppydz

Whenever I go to a website or open Firefox, the screen will freeze and I cannot see anything except the previous page. Only by resizing the window every time can I see the new information displayed on a page. My OS is Windows Home Premium 64-bit, running on a Lenovo G470

Whenever I go to a website or open Firefox, the screen will freeze and I cannot see anything except the previous page. Only by resizing the window every time can I see the new information displayed on a page. My OS is Windows Home Premium 64-bit, running on a Lenovo G470

All Replies (3)

Hi,

You can try deselecting Use hardware acceleration when available via Tools (Alt + T) > Options > Advanced > General. restart Firefox and check - a quick way to restart Firefox is to press Shift + F2, type restart and Enter.

Options

check out this link http://mzl.la/MP6ZBS i hope it helps you to solve the issue

Sorry. All of them didn't work. However I found one that did. I transferred all my documents online, created another administrator account, and deleted the old one. I could then use Firefox without it freezing.