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Firefox crashes

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by andrewjshields

I tried all the things to troubleshoot my crashing Firefox, and it crashes before any of them work.

I tried all the things to troubleshoot my crashing Firefox, and it crashes before any of them work.

All Replies (2)

What you posted is the time that the crash occurred: 1333565708: Thu, 05 Apr 2012 01:34:59 GMT

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:


Sorry, I apparently opened the wrong text file for the crash report. Here's the full crash ID:

Crash ID: bp-0a7a3323-937e-4d6c-8b4e-bfd242100309