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Mac user: Downloaded and dragged to App, but can't find the icon in App

  • 3 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

Followed the online instructions from the Firefox website. It downloaded quickly to my mac. I opened the download and the large icon opened showing the Firefox logo with an arrow pointing to App. I dragged the icon to the App logo and could hear the clunk that usually means the drag and drop worked. I then opened App and could not find Firefox.

Followed the online instructions from the Firefox website. It downloaded quickly to my mac. I opened the download and the large icon opened showing the Firefox logo with an arrow pointing to App. I dragged the icon to the App logo and could hear the clunk that usually means the drag and drop worked. I then opened App and could not find Firefox.

All Replies (3)

Do you see the Firefox application folder in the Finder?

  • /Applications/Firefox.app/

I found it in Finder and was able to add it to my dock. Thanks much for your help!