Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to find out if Silverlight is disabled in Mozilla's add-ons and fix it so I can insert attachments into my email.

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by Xircal

I cannot insert attachments, photos, etc. into my emails in Firefox 4. Windows Live Hotmail solutions had me reinstall Silverlight. It didn't work. They now suggest contacting you to see if Silverlight is being disabled in the add-ons sections of my browser. I can attach files in Explorer but not in Firefox. How do I check to see if Silverlight is being disabled and fix this problem?

I cannot insert attachments, photos, etc. into my emails in Firefox 4. Windows Live Hotmail solutions had me reinstall Silverlight. It didn't work. They now suggest contacting you to see if Silverlight is being disabled in the add-ons sections of my browser. I can attach files in Explorer but not in Firefox. How do I check to see if Silverlight is being disabled and fix this problem?

All Replies (1)

Click the Firefox button, go to Add-ons | Plugins. It appears to be enabled already though because your system details show "4.0.60310.0" which is the latest version of Silverlight.