Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I click on "bookmark this page" my persona changes to one I no longer have.

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by cor-el

when I click on "bookmark this page" my persona changes to one I no longer have. I can close Firefox, restart and its back to the original persona, or I can open in a new window and it has the original persona. It only does this when I click "bookmark this page".

when I click on "bookmark this page" my persona changes to one I no longer have. I can close Firefox, restart and its back to the original persona, or I can open in a new window and it has the original persona. It only does this when I click "bookmark this page".

All Replies (1)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems