Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I open firefox I get two browsers everytime?

  • 3 பதிலளிப்புகள்
  • 31 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by bruelb

every time I open firefox it opens two copies. If it is from a email link 1 opens from the link and the other opens to google which is my home page.

every time I open firefox it opens two copies. If it is from a email link 1 opens from the link and the other opens to google which is my home page.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

When you open Firefox from a desktop shortcut, does it open two copies as well? If so, are these two windows with the homepage, and does it happen in Firefox's own safe mode?

If the issue only happens when you click a link, but not when you just launch Firefox from desktop icon, then please check for the issue in a new profile to see whether the email program can communicate with this version of Firefox correctly.

Read this answer in context 👍 5

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

When you open Firefox from a desktop shortcut, does it open two copies as well? If so, are these two windows with the homepage, and does it happen in Firefox's own safe mode?

If the issue only happens when you click a link, but not when you just launch Firefox from desktop icon, then please check for the issue in a new profile to see whether the email program can communicate with this version of Firefox correctly.

Try to redo the default browser and make IE or another browser the default to reset some registry key. Then oy can make Firefox once again the default browser.

You can also try to disable DDE.
See http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox