Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when double clicked, firefox 3.6.3 setup does not start (subsequent to uninstalling very old release)

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by cor-el

I uninstalled a old release of Firefox and rebooted the system theb downloaded 3.6.3 to the desktop and double clicked it. Nothing happens.

I attempted to install the latest version

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

I uninstalled a old release of Firefox and rebooted the system theb downloaded 3.6.3 to the desktop and double clicked it. Nothing happens. == I attempted to install the latest version == == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

All Replies (2)

Try to disable your anti-virus software during the installation to see if that helps.

Thanks for the suggestion. I ended up using Live Chat and was walked through a workaround to the automated setup.