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Downloads on phone

  • 10 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 37 views
  • Last reply by Paul

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.
Attached screenshots

All Replies (10)

Hi

As a first step, I recommend clearing the cache (not data!) in the Android Settings app for both Firefox for Android and the phone app on your device.

Does this help?

unfortunately no that was the first thing i did

Can you try this in the Release copy of Firefox for Android?

Okay, but does this also happen in the Release copy of Firefox for Android?

nope but its probably because its a new install

but like it happens in nightly as well

Okay. I recommend that you file what you are seeing in Beta and Nightly as a bug for our developers to look into. See File a bug report or feature request for Mozilla products for details.

No problem, hopefully they will be able to look into this soon for you.