Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New version of Firefox, total loss of data

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 16 views
  • Last reply by STRINGENCE1

STRINGENCE1
STRINGENCE1
more options

Hello,

My version of Firefox started to malfunction.

Found the latest version of Firefox available, and installed it.

Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons.

A folder called "Old Firefox data" was created on my desktop.

Is there still a chance to recover my data?

Why was all data lost?

//

Hello, My version of Firefox started to malfunction. Found the latest version of Firefox available, and installed it. Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons. A folder called "Old Firefox data" was created on my desktop. Is there still a chance to recover my data? Why was all data lost? //

தீர்வு தேர்ந்தெடுக்கப்பட்டது

See also:

Read this answer in context 👍 0

All Replies (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Yes, you can recover it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

See also:

STRINGENCE1
STRINGENCE1 கேள்வியின் உரிமையாளர்
more options

about:profiles did not show the older profile.

Used copy between folders.