Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sign in and subscription confirmation

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 11 views
  • Last reply by James

dan0850
dan0850
more options

After installing and signing in, I get a message that says, "Sign-in Successful" but I also get a never ending spinning message that says "waiting for sign in and subscription confirmation," and the VPN does not work. I'm operating a MacBook Pro with the latest operating system.

After installing and signing in, I get a message that says, "Sign-in Successful" but I also get a never ending spinning message that says "waiting for sign in and subscription confirmation," and the VPN does not work. I'm operating a MacBook Pro with the latest operating system.

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

Are you referring to Mozilla VPN or to Firefox Private Network ?

If either then please file a support ticket for which product you asking for help on.

Mozilla VPN: https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

Firefox Private Network: https://support.mozilla.org/en-US/questions/new/firefox-private-network/form


This section is for support of desktop Firefox (for Windows, macOS, and Linux) www.mozilla.org/firefox/all/

James மூலமாக திருத்தப்பட்டது