Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

unable to install an extension

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by cor-el

caclayt1
caclayt1
more options

I have a laptop running version 93.0 (64-bit). It has removed the Trend Micro Toolbar & will not allow it to install. I have a different laptop running the same version of Firefox & it has no issues with the Trend Micro Toolbar. Please help me resolve the problem with the first laptop.

I have a laptop running version 93.0 (64-bit). It has removed the Trend Micro Toolbar & will not allow it to install. I have a different laptop running the same version of Firefox & it has no issues with the Trend Micro Toolbar. Please help me resolve the problem with the first laptop.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

(deleted, see next reply)

You can find the install location of a specific extension in the extensions.json file in the profile folder.

You can open the extensions.json file in a Firefox tab and search for this extension. The path field lists its install location.

cor-el மூலமாக திருத்தப்பட்டது

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that Firefox no longer allows external software to install extensions in Firefox by Sideloading add-ons via the Windows Registry, so you would have to install the extension yourself via the Add-ons website or allow the website to install their extension via "Tools -> Page Info -> Permissions" if Firefox doesn't ask for permission.