Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Text missing

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by cor-el

Ed
Ed
more options

Recently, text is missing when I try to look at a document on a web site. And using Spectrum for my ISP, when I open their web mail with Firefox there are unusual symbols over the selections in the menu bar,

Recently, text is missing when I try to look at a document on a web site. And using Spectrum for my ISP, when I open their web mail with Firefox there are unusual symbols over the selections in the menu bar,

All Replies (3)

Ed
Ed கேள்வியின் உரிமையாளர்
more options

Additional info: These issues of the missing text and strange symbols on web mail do not exist if I switch to using Chrome. So it obviously is an issue with Firefox!

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Looking at the information you provided with your question, you appear to be using an older version of Firefox and so may be missing out on stability and security fixes in the two updates since.

Please use the instructions in this article to update your copy of Firefox:

https://support.mozilla.org/en-US/kb/update-firefox-latest-release

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Probably best is to continue in your other thread about this issue, so I will be locking this thread.