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I can not play any videos on amazon, hulu, or netflix

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 17 views
  • Last reply by AliceWyman

Anytime I try to play a video it tells me the WideVineCdm has crashed and Ive sent in the crash report. Not sure how to fix this. I have an older mac.

Anytime I try to play a video it tells me the WideVineCdm has crashed and Ive sent in the crash report. Not sure how to fix this. I have an older mac.

All Replies (1)

https://support.mozilla.org/en-US/kb/enable-drm#firefox:mac:fx78 (quote) Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported.

For the background, see this related bug report: Bug 1706393 Widvine no longer supports MacOS 10.9 and 10.10