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Thunderbird Problem

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by sfhowes

Thunderbird: smtphm.sympatico.ca--connection to outgoing server times out when trying to send emails. Has been happening for several days. Thanks very much for any help!

Thunderbird: smtphm.sympatico.ca--connection to outgoing server times out when trying to send emails. Has been happening for several days. Thanks very much for any help!

All Replies (1)

What are your settings? The recommended ones are: smtphm.sympatico.ca on 587, STARTTLS, authentication = normal password, User Name = email address. If you have those, what are the antivirus mail scan settings? Timeouts are often caused by AV scanning outgoing mail. The TB profile folder should be excluded in AV settings.