![Thunderbird logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
Severe graphical glitches in the UI using Win10
A few days ago when I opened Thunderbird the UI started flickering and partly disappearing. All in all the application becomes completely unusable because 99% of the UI instantly disappears completely (see the screenshots) and only some parts flicker when I move the cursor over where they should be. It seems to be related to visual updates because upon initial startup (where I always see some kind of dialog unrelated to the problem) everything looks fine but after I close the dialog and move the mouse over the window, the glitches start happening.
I already uninstalled Thunderbird and re-installed it in a different directory (version 64.4.0 but other versions seem to have the same issues), removed my profile (from the appdata directory and the profiles.ini; yes, I kept a backup) and renamed the entire appdata/Thunderbird directory but nothing seems to solve the problem. Is there some way to restore everything to how it was before? If not, how can I get Thunderbird at least working normally again?
Screenshots of the issue: https://prod-cdn.sumo.mozilla.net/upl.../2019-01-01-18-23-46-64c5ac.png
https://prod-cdn.sumo.mozilla.net/upl.../2019-01-01-18-23-59-6c1c17.png
https://prod-cdn.sumo.mozilla.net/upl.../2019-01-01-18-24-12-a0b996.png
https://prod-cdn.sumo.mozilla.net/upl.../2019-01-01-18-24-36-52fed0.png
Wayne Mery மூலமாக
All Replies (3)
try restarting in safe mode. It is on the help menu as "restart with add-ons disabled" but it can also be invoked by holding the shift key while you click to start Thunderbird.
Just tried it but safe mode didn't solve the problem either.
Skinnix மூலமாக
graphics drivers are a real possiblity