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Can not restore saved password

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by cor-el

When I try to restore my firefox data from a back up, it did not show the saved password. I already put the logins.json and key4.db to the profile, but firefox still did not show my saved password. Please help me.

When I try to restore my firefox data from a back up, it did not show the saved password. I already put the logins.json and key4.db to the profile, but firefox still did not show my saved password. Please help me.

All Replies (2)

Those are the right files. Do they both have the same date? Where did you get those files from?

What Firefox version did create this backup?

Try to rename/remove pkcs11.txt and secmode.db in the Firefox profile folder with Firefox closed.