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My Fosfire account did not sync correctly, what do I do?

  • 2 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by jscher2000 - Support Volunteer

I have not been able to locate my answer. I have tried for several minutes and do not know what to do. DO I NEED TO CLOSE MY ACCOUNT?

I have not been able to locate my answer. I have tried for several minutes and do not know what to do. DO I NEED TO CLOSE MY ACCOUNT?

All Replies (2)

Hi gee2creek, let's review how far you got:

  • You created a Firefox Account to set up Sync (note: that's a different account from your Support website account)
  • You received an email to confirm your Firefox Account, and you confirmed it
  • You set up the Sync service on your Windows 10 Firefox, and it was able to connect
  • You tried to add a Firefox on Android to your Sync account and that isn't working

Is that right? Do you get a specific error message?

Oh, wait, I think I see your other question:

https://support.mozilla.org/questions/1210397