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Unable to Update from Version 30 to Version 31

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 30 views
  • Last reply by Phil_B

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7


When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install".

If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation.

Any Ideas welcome, Phil

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7 When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install". If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation. Any Ideas welcome, Phil

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Please download Firefox 31 from https://www.mozilla.org/en-US/firefox/all/ and install it.

Read this answer in context 👍 1

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Please download Firefox 31 from https://www.mozilla.org/en-US/firefox/all/ and install it.

Thanks Tyler,

That download installed flawlessly.

Many Thanks, PhilB