Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox can't connect to internet but other browsers can?

  • 1 பதிலளி
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by cor-el

Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

All Replies (1)

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

You can try to contact Norton for support.