Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I edit my password to sync,as I missed a number out?

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by harperjanice

I downloaded the new version of Firefox on my PC, then downloaded the app onto my android notebook, in order to use the sync facility, but I omitted a number from my e:mail address when registering the notebook account, consequently, I can`t verify the account, as the e:mail hasn`t been sent to my address. I can`t find a way to edit the incorrect address, so can´t use the sync.!! Help.

I downloaded the new version of Firefox on my PC, then downloaded the app onto my android notebook, in order to use the sync facility, but I omitted a number from my e:mail address when registering the notebook account, consequently, I can`t verify the account, as the e:mail hasn`t been sent to my address. I can`t find a way to edit the incorrect address, so can´t use the sync.!! Help.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

ok, then i would go ahead and simply abandon the old account (since without verification none of your personal data got shared with it yet) & create a new account and link your firefox installations to that one.

Read this answer in context 👍 1

All Replies (4)

hello, please delete the account with the wrong mail address at accounts.firefox.com and create a new one with your correct email afterwards.

Thanks Philip,it won't let me delete as it says I haven't verified the account,which I can't do as it's not a valid email,or if it is,I don't have access to it. Any other ideas?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

ok, then i would go ahead and simply abandon the old account (since without verification none of your personal data got shared with it yet) & create a new account and link your firefox installations to that one.

philipp மூலமாக திருத்தப்பட்டது

thanks for your help. i finally fixed it by uninstalling the app, and reinstalling it using the right e:mail address.it worked !!!! its only taken most of the day.....