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Firefox crashes

  • 1 jibu
  • 2 wana tatizo hili
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  • Last reply by cor-el

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Hi,

Been experiencing crashing since yesterday. Impossible to open Firefox.

Note that I meet all the criteria (updated Firefox, updated OS X, etc.) except I have no anti-spyware - never been advised to have one since I have a Mac.

Crashes in safe mode. Checked out your Latest Firefox Issues, but I don't have any of those problems.

So am seeking help with my crash ID.

Thank you.

Zahra

Hi, Been experiencing crashing since yesterday. Impossible to open Firefox. Note that I meet all the criteria (updated Firefox, updated OS X, etc.) except I have no anti-spyware - never been advised to have one since I have a Mac. Crashes in safe mode. Checked out your Latest Firefox Issues, but I don't have any of those problems. So am seeking help with my crash ID. Thank you. Zahra

All Replies (1)

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Try to disable hardware acceleration in Firefox.

You can also do a check for corrupted and duplicate fonts and other font issues: