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I click on mozilla and it won't open; what do I do?

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  • Last reply by Tim

sidfred23
sidfred23
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I've tried uninstalling and reinstalling mozilla and it didn't help. I updated my plugins and it didn't help. I ran a PC registry cleaner and still mozilla won't open. When I click on the icon the hourglass comes on for a few seconds and then goes away, but nothing else happens. I've restarted my computer repeatedly to no avail. AAARGH!

I've tried uninstalling and reinstalling mozilla and it didn't help. I updated my plugins and it didn't help. I ran a PC registry cleaner and still mozilla won't open. When I click on the icon the hourglass comes on for a few seconds and then goes away, but nothing else happens. I've restarted my computer repeatedly to no avail. AAARGH!

All Replies (1)

Tim
Tim
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Can you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Can you get the profile manager to open? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile