Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF4 loads pdf ok but won't print them (print preview is blank) I have reverted to FF3.6.13 for now. Reinstall FF4 and try again?

  • 1 jibu
  • 14 wana tatizo hili
  • 3 views
  • Last reply by Foxglover

more options

I have only just discovered this problem in FF4, but it used to work ok with version 3 and earlier. For example, if I download or select a pdf file from a website it displays ok. However I cannot print it. Print preview in the "file" pull down shows a blank page. IE, Safari, Chrome Opera all work ok as expected (we have been designing a website hence all the other browsers but FF is our default) I have switched Kaspersky on and off to no avail, Windows Firewall is off

I have only just discovered this problem in FF4, but it used to work ok with version 3 and earlier. For example, if I download or select a pdf file from a website it displays ok. However I cannot print it. Print preview in the "file" pull down shows a blank page. IE, Safari, Chrome Opera all work ok as expected (we have been designing a website hence all the other browsers but FF is our default) I have switched Kaspersky on and off to no avail, Windows Firewall is off

All Replies (1)

more options

I have just gone back and forth a couple of times between FF4 and FF3 and I have found that it's the printer icon on the address bar that doesn't work in FF4. The icon prints pdfs ok in FF3. I have since discovered the transparent control bar that fades in and out near the bottom of the page. I had never seen this before. You have to get lucky to find it I guess. Right click menu and Control P works in both versions too I now discover, but I didn't know about those either because the now defunct printer icon was the obvious route to me!

Modified by Foxglover