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I have no control using Firefox: links do not work and even the menu bar at the top stops responding. But when I type Ctrl,Alt Del then everything works normally until I link to another page.

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This happens everytime Firefox opens. As soon as I click on a link I lose control of the browser until I open task manager. Once task manager is open I just have to click on it to regain control of Firefox. Using Firefox 3.6.11 in Win XP SP3

This happens everytime Firefox opens. As soon as I click on a link I lose control of the browser until I open task manager. Once task manager is open I just have to click on it to regain control of Firefox. Using Firefox 3.6.11 in Win XP SP3

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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...