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Unified folders doesnot show emails but are listed individually Version 115,2.2

  • 8 majibu
  • 1 ana tatizo hili
  • 2 views
  • Last reply by Wayne Mery

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Migrated for old PC which showed all emails listed sorted by date in the Unified Inbox. New PC lists email accounts but only visible by individual email account. The unified inbox folder is blank. Version 115.2.2

Migrated for old PC which showed all emails listed sorted by date in the Unified Inbox. New PC lists email accounts but only visible by individual email account. The unified inbox folder is blank. Version 115.2.2

All Replies (8)

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Try this: highlight the unified inbox, rightclick and select properties. Then, select 'choose' and see if the accounts are listed. Put a tickmark on each inbox see if that causes them to appear properly.

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Did as suggested but do not get a Choose box. See two tabs General Information and Retention policy. I see an item called Name and Inbox is inside but that just appears to control icon colour. There is a line Number of messages : 0 Clicking on Repair Folder provides NIL results Still stumped

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How is 115.3.0?

If you still have difficulty, please use https://addons.thunderbird.net/en-us/thunderbird/addon/unified-folders-debugging/ and file a bug report.

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Version 115.3.0 provided no change. Added the addon re Unified Folders but does not seem to do anything. The button Reset Unified does not show.

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Dave said

The button Reset Unified does not show.

Same thing here. Most odd.

  1. start with the add-on enabled and it's menu items not showing in the folder pane
  2. Tools > add-ons > extensions.
  3. Click the toggle to disable it. Then click it again to enable.
  4. add-on's menu items now show in the folder pane.

I'll let the author know.

Modified by Wayne Mery

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Tried it but no luck

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Start Thunderbird

Then do

  • Install https://addons.thunderbird.net/en-US/thunderbird/addon/unified-folders-debugging/
  • If you do not see the "Unified Folders" heading in the folder pane, then click on "..." next to "New messages", click "Folder Modes", enable an additional folder mode to force the "Unified Folders" heading to appear
  • in the folder pane, next to the "Unified Folders" heading, click on ⋮ three vertical dots, do not do "Reset Unified Folders"
  • click Debugging Info > click Copy to Clipboard and save the clipboard somewhere
  • click Close.
  • in the Unified Folders heading click on ⋮ three vertical dots, and do "Reset Unified Folders". (DO THIS LAST)

Did that help?

If not, check the error console