![Thunderbird logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
Upgrade to Thunderbird v115 has lost me access to emails/folders/contacts
After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.
When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)
On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.
Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).
It looks to me as if something is wrong in the profile.
Where do I go from here?
Chosen solution
Please update to 115.2.3
Read this answer in context 👍 1All Replies (6)
Suluhisho teule
Please update to 115.2.3
The upgrade worked I was beginning to think that i'd never see my messages again, so i'm very relieved and grateful Thanks!
I have the same issue when the former TB 102 has been upgraded to 115.3.2. 64b. What can I do?
I have 115.2.3 and can't read any emails, though the data is still on the hard drive. I've seen messages saying to upgrade to 115.3.3, but can't find any such release.
I've searched my pc using the name of one of the lost folders. This way I located the old profile with the folders. Next I imported the folders and their mails by selecting 'only mails' in TB 115
Within the TB import process I didn't import the entire profile. Only the account with all the folders I needed. [By double clicking myself through the profile subfolders of course] .
Locking this posting because OP solved their issue, and remaining issues are better explored in new separate topics.
FWIW Petr solved their issue in https://support.mozilla.org/en-US/questions/1427306