Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to use Gmail alternative emails with Thunderbird?

  • 1 jibu
  • 0 wana tatizo hili
  • 1 view
  • Last reply by david

more options

Description: I have a gmail account "abc@gmail.com" which is already being used by Thunderbird desktop client.

Recently I have added an alternative email to "abc@gmail.com" with my custom domain; "abc@xyz.com" Google Alternate Emails

Both email addresses are using same inbox. I can login from browser via 2 different emails with same password. I can write a new email and Gmail web UI let me choose between these 2 email sender addresses.

Reason: this custom domain has a custom server without a mail server. Instead building a mail server, we choose to use it with online services, which is already working perfectly fine up until this point.

Problem: It fails when I try to add "abc@xyz.com" in Thunderbird. Gmail's IMAP/SMTP settings guide

I get the error "Incoming server already exists", which is true and in this case shouldn't be an error but how it's suppose to be. Right? .

How can I succeed to add an email address to share the same "Incoming server" with already existing email in Thunderbird?

'''Description:''' I have a gmail account "abc@gmail.com" which is already being used by Thunderbird desktop client. Recently I have added an alternative email to "abc@gmail.com" with my custom domain; "abc@xyz.com" [https://support.google.com/google-ads/answer/1752343?hl=en Google Alternate Emails] Both email addresses are using same inbox. I can login from browser via 2 different emails with same password. I can write a new email and Gmail web UI let me choose between these 2 email sender addresses. '''Reason: ''' this custom domain has a custom server without a mail server. Instead building a mail server, we choose to use it with online services, which is already working perfectly fine up until this point. '''Problem:''' It fails when I try to add "abc@xyz.com" in Thunderbird. [https://support.google.com/mail/answer/7126229?hl=en#zippy=%2Cstep-check-that-imap-is-turned-on%2Cstep-change-smtp-other-settings-in-your-email-client Gmail's IMAP/SMTP settings guide ] I get the error "Incoming server already exists", which is true and in this case shouldn't be an error but how it's suppose to be. Right? . How can I succeed to add an email address to share the same "Incoming server" with already existing email in Thunderbird?

Chosen solution

I think you can address that at tools>accountsettings>server>manage identities. You do not add a new account.

Read this answer in context 👍 1

All Replies (1)

more options

Suluhisho teule

I think you can address that at tools>accountsettings>server>manage identities. You do not add a new account.