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My Downloaded files are deleted automatically from the Download Folder.

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  • Last reply by gild

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I downloaded some videos and when I closed my browser then checked in the download folder & their was none of that videos. And in the browser download history file is showing "file is showing moved or missing". Please Help me!

I downloaded some videos and when I closed my browser then checked in the download folder & their was none of that videos. And in the browser download history file is showing "file is showing moved or missing". Please Help me!

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Check your settings to make sure they are correct.

Tools --> Options -->General -- Files and Applications -- Downloads is set to Save Files to -- Downloads folder.

and you have not ticked Always ask you where to save files. See if this helps.


If the problem still persists, you may have a corrupted file that will require you to refresh firefox
https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

NOTE: Refresh will remove some customizations, extensions and themes.

Modified by gild