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Firefox can't see my printer. It's not in the list.

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  • 1 ana tatizo hili
  • 18 views
  • Last reply by WestEnd

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I've tried deleting the entries from prefs.js and hitting "reset" on the print_printer setting. I've uninstalled and reinstalled with default settings. I can use the printer from Chrome. I don't know why it's not appearing in the list of available printers in FF. Thanks.

I've tried deleting the entries from prefs.js and hitting "reset" on the print_printer setting. I've uninstalled and reinstalled with default settings. I can use the printer from Chrome. I don't know why it's not appearing in the list of available printers in FF. Thanks.

All Replies (1)

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What kinda of printer are we talking about and how is it connect to the printer?