Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After Firefox did an automatic update, I couldn't access the program. Why?

  • 1 jibu
  • 1 ana tatizo hili
  • Last reply by FredMcD

nancytcope
nancytcope
more options

Firefox did an automatic update on my computer. After that was complete, I could not open the program and had to download a new version. Updates aren't helpful if they cause the program to vanish!!!!!!!!!!!!!!!!!!!! Does anyone else know why this happened?

Firefox did an automatic update on my computer. After that was complete, I could not open the program and had to download a new version. Updates aren't helpful if they cause the program to vanish!!!!!!!!!!!!!!!!!!!! Does anyone else know why this happened?

All Replies (1)

FredMcD
FredMcD
more options

There are several possible reasons. But since you did a successful reinstall, we may never know for sure.