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Firefox crashes

  • 2 majibu
  • 2 wana tatizo hili
  • 5 views
  • Last reply by slswyoming

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Hello everyone. at around 6am central time firefox was working perfectly. now its 9 am and i'm getting nothing but crashes. i've tried everything from restarting in safe mode to refreshing firefox, still crashes. i cant access firefox at all. i'm using internet explorer to fill this out.

here's the crash id

Crash ID: bp-c5f70400-13a5-4860-a0e6-630c42160913

Hello everyone. at around 6am central time firefox was working perfectly. now its 9 am and i'm getting nothing but crashes. i've tried everything from restarting in safe mode to refreshing firefox, still crashes. i cant access firefox at all. i'm using internet explorer to fill this out. here's the crash id Crash ID: bp-c5f70400-13a5-4860-a0e6-630c42160913

Chosen solution

Good news. i visited the mozilla site and decided to upgrade mozilla. that seemed to finally fix the constant crashes and unable to start up :D

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All Replies (2)

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Suluhisho teule

Good news. i visited the mozilla site and decided to upgrade mozilla. that seemed to finally fix the constant crashes and unable to start up :D

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don't expect so, from what i'm reading - profile corrupted, won't make new, won't run safe, just crashes into crash reporter.