Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't add address, no address book listed

rogerw05465
rogerw05465
more options

The address book opens with no address book showing. View/Layout/Directory Pane is checked. Nothing is in that column; it is blank (i.e. no "All Address Books"). New Contact and New List are both greyed out. What am I doing wrong here? This happened after a regular Ubuntu code update. Ubuntu 16.04, Thunderbird 45.2.0. Thanks!

The address book opens with no address book showing. View/Layout/Directory Pane is checked. Nothing is in that column; it is blank (i.e. no "All Address Books"). New Contact and New List are both greyed out. What am I doing wrong here? This happened after a regular Ubuntu code update. Ubuntu 16.04, Thunderbird 45.2.0. Thanks!

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

sounds like the MAB files may be locked, or marked as read only in the file system.

rogerw05465
rogerw05465 Mwenye swali
more options

Matt, thank you for the thoughts. I may not fully understand your points, but I do know the files are all -rw-rw-r, and the correct person owns them, i.e. my login name. Is there somewhere else I'd check for what you are suggesting?

Roger