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Unable to set Downloads to open on Desktop. "Choose" doesn't seem to work.

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  • 2 wana tatizo hili
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  • Last reply by Jane.Bloom

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I recently upgraded to OSX El Capitan 10.11.1 on my iMAC, and my DOWNLOADS are not opening on the DESKTOP. I went to Preferences>General>Downloads and "Choose" doesn't open. Any suggestions? Thanks.

I recently upgraded to OSX El Capitan 10.11.1 on my iMAC, and my DOWNLOADS are not opening on the DESKTOP. I went to Preferences>General>Downloads and "Choose" doesn't open. Any suggestions? Thanks.

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

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Nothing changed.